Walmart's Newest Changes for Suppliers: APDP

Walmart recently launched its newest app in Retail Link – Accounts Payable Disputes Portal. This app brings significant changes to how suppliers dispute their Walmart deductions. Are you ready?

Learn more about the APDP Retail Link app

Learn how to find the new app, navigate the APDP dashboard, and dispute a deduction.

Walmart’s New Accounts Payable Disputes Portal (APDP)

Walmart’s New Accounts Payable Disputes Portal (APDP)

On September 27, 2021, Walmart launched its new Accounts Payable Disputes Portal (APDP) in Retail Link to replace Direct Commerce, Inc. (DCI).

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Navigating the Accounts Payable Disputes Portal (APDP)

Navigating the Accounts Payable Disputes Portal (APDP)

Learn about navigating Walmart's new Accounts Payable Disputes Portal (APDP) app in Retail Link. We dive into the dashboard and dispute details.

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How to Dispute a Deduction in the APDP App

How to Dispute a Deduction in the APDP App

Walmart's new Accounts Payable Disputes Portal is here! Learn how to dispute a deduction in the APDP app in this step-by-step article.

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Upcoming Webinars on APDP

Come ask your questions on Walmart's new dispute portal on Retail Link.

Walmart's APDP 101
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Deductions

Walmart's APDP 101

Walmart’s Accounts Payable Disputes Portal (APDP) is the app for all deductions disputes. Join the SupplyPike team to learn how to navigate the APDP app like a pro.

Overview

  • 1 hour 1 minute

  • Walmart

Quick Deduction Disputing Guide for APDP

Check this reference to see what deductions you can dispute and what you should use to dispute.

Please note that all AP deduction codes are visible and available for creating disputes in APDP. We have seen suppliers have some success disputing some codes in certain scenarios even if Walmart says those codes are not reviewable, so it remains to be seen how strict Walmart will be in enforcing those rules.

Deduction Code

Deduction Description

Disputable in APDP

Code 10

Price Difference as Documented (Allowance Difference)

✅

Code 11

Pricing Overcharge (Price Difference between PO and Invoice)

✅

Code 13

Substitution Overcharge

✅

Code 21

Concealed Shortages

✅

Code 22

Goods Billed not Shipped

✅

Code 24

Carton Shortage/Freight Bill Signed Short

✅

Code 25

No Merchandise Received for Invoice

✅

Code 28

Carton Damaged/Freight Bill Signed Damaged

✅

Code 51

Promotional Allowance Display/Fixture Allowance (PA)

❌

Code 52

Volume Allowance (VA)

❌

Code 53

Truckload Allowance (TA)

❌

Code 54

Warehouse Allowance (WA)

❌

Code 55

New Location Allowance (OL or SA)

❌

Code 57

Quantity Discount

❌

Code 58

Shortage Recovery Rate

✅

Code 59

Defective Merchandise Allowance (DM)

❌

Code 73

Duplicate Payment (dispute in High Radius)

❌

Code 92

Mdse. Return (Overstock/Recall)

✅

Code 93

Mdse. Return (Damaged Merchandise)

✅

Code 94

Goods Returned/Defective Merchandise

✅

Code 99

OTIF (dispute with documentation to the merchant team)

❌

Code 150

Softgoods Defective Allowance

❌

Code 151

Purchase Rebate Allowance

❌

Tax Corrections

An invoice deduction; search these by the invoice number rather than the claim number.

✅

Cash Discounts

An invoice deduction; search these by the invoice number rather than the claim number.

✅

Post Payment Audit (PPA)

Not disputable in APDP

❌

Remittance Advice deductions

Not disputable in APDP

❌

Get Live Help from an Expert (at no cost)

Set up some time to dig into your deduction data and ask your questions on Walmart's new Accounts Payable Dispute Portal.

Understand Where your Deductions are Coming from

See what deduction codes are impacting your bottom line the most, when they happened, which items they are coming from, and more.

Book a time now

Set up some time to dig into your deduction data and ask your questions on Walmart's new Accounts Payable Dispute Portal.

Dispute 10 Deductions in 1-Click (on the House)

Find deductions that are costing you the most money and submit them to Walmart to get paid back.

As part of your review with an expert, we include a free trial so that you can take your learnings and apply them right away.

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