Code 60s are normally filed in addition to returns/defective claims. The return/defective claim would be the cost of the merchandise, and the code 60 is the handling fee for dealing with the returned/defective merchandise. You can find the specifics for your business in your supplier agreement under Returns, but normally the handling charger for code 60s is 10% of the cost of the merchandise. Ensure accuracy of Warranty section of Supplier Agreement and Walmart claims filed.
Yes. Code 60s can be disputed through the dispute portal if your supplier agreement specifies that handlings are not to be charged. If your supplier agreement does allow for you to be charged for handlings, then your only recourse would be to try to dispute the original claim for returns/damages overages.
Dispute code 60s along with the return that led to the handling charges.
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