Code 53s are generated when there is a truckload allowance listed on your OSA, but not on the invoice.
Yes, using Direct Commerce.
Code 53s can be disputed through the dispute portal if you can prove that the allowance was actually given on the invoice.
The common scenario for invalid code 53s is that your Supplier Agreement states that an allowance is supposed to be given off-invoice, but your EDI provider is actually giving the allowance off-line-item. In this scenario, the correct dollar amount is being withheld from the invoice, just from the wrong place. Disputing through the dispute portal and showing that the correct amount was already withheld can often overturn the deduction.
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